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Conversational AI

A collection of 9 posts

Top Conversational AI Trends Advancing in 2023
Advances in Conversational AI

Top Conversational AI Trends Advancing in 2023

2022 was a huge year for advancements in AI, particularly within Conversational AI. We caught up with experts from Biomni Ltd, Swiss Post, Tovie AI, E.ON Software Development, Deutsche Telekom and Ulster University to find out about what trends they think will advance in 2023....

  • Jessica Cheema
    Jessica Cheema
20 April 2023
The Top Conversational AI Trends Predicted for 2023
Conversational AI

The Top Conversational AI Trends Predicted for 2023

Conversational AI is constantly evolving with extensive research leading to new language models due to the ever-increasing adoption of this technology within companies....

  • Jessica Cheema
    Jessica Cheema
1 February 2023
The Top Challenges for Conversational AI in 2023
Conversational AI

The Top Challenges for Conversational AI in 2023

2022 was a big year for the adoption of Conversational AI within companies. With constant advancements in the technology, the use of chatbots and voice technologies is only set to rise. But what are the challenges of Conversational AI?...

  • Jessica Cheema
    Jessica Cheema
17 January 2023
The Challenges to Overcome for Successful Conversational AI
AI

The Challenges to Overcome for Successful Conversational AI

We discuss the challenges that companies will face when adopting conversational AI into their business. Overcoming these challenges is what is key to creating a competitive advantage whilst leveraging this AI technology....

  • Courtney Harvey
    Courtney Harvey
9 December 2022
Virtual Assistants, Chatbots and Conversational AI: Creating Better Experiences for Employees, Customers, and Businesses
Artificial Intelligence

Virtual Assistants, Chatbots and Conversational AI: Creating Better Experiences for Employees, Customers, and Businesses

Pop culture is full of examples of humans and computers talking to each other, from HAL 9000 to KITT to Jarvis. This ability to communicate with computers has fascinated humans long before the invention of virtual assistants, chatbots, and conversational AI....

  • Jessica Cheema
    Jessica Cheema
18 October 2022
How to Avoid the Uncanny Valley in Voice Design
Conversational AI

How to Avoid the Uncanny Valley in Voice Design

While conversation design is all about building natural, human-like conversations, a bot that sounds a little too human can make us uneasy. Dawn Harpster, Senior Conversation Architect at Talkdesk explains why it makes us feel that way and why conversation designers need to be aware of this...

  • Dawn Harpster
    Dawn Harpster
16 August 2022
5 Tips for a Successful AI Project - Advice from AI Leaders
Conversational AI

5 Tips for a Successful AI Project - Advice from AI Leaders

With this increased shift towards AI-based solutions we asked 5 leading experts in AI from Google, HomeServe, Bosch, Ulster University and BT what advice they would give to businesses who are looking to start a new AI project...

  • Afolabi Opedare
    Afolabi Opedare
7 July 2022
Using Custom Model Ensembles to Improve Multi-domain Conversations
Conversational AI

Using Custom Model Ensembles to Improve Multi-domain Conversations

Multilingual conversations, sales conversations, switching to data entry information, and conversational AI with a multi-use case conversational flow are just a few examples where a conversation can switch wildly between domains within the same conversation....

  • Nikita Johnson
    Nikita Johnson
18 November 2021
The Future of Conversational AI & Social Robotics
Robotics

The Future of Conversational AI & Social Robotics

Susanna Dillenbeck of Furhat Robotics joins us to discuss the topics of Conversational AI and Social Robotics, the challenges faced within, the impact they have on society and advice for women in AI that are coming from a non-technical background like Susanna....

  • Nikita Johnson
    Nikita Johnson
10 March 2021
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